We Maxmindheadsets have a 30-day money back guarantee to ensure our customer quality, and a 60-day return policy on selected items by Plantronics. In any case, there will be $25-$30 charges to cancel the order after confirmation. Now before sending a product back to the Maxmindheasets you need to secure a return authorization, without it, you won’t be able to return the product. , If the product is defective or is incompatible with your device, send it back to us in the Condition you received and we will return your Money. (Make sure that you follow all the steps listed below).
Please note that our policies are governed by the procedure listed below. Make sure to observe these steps to return the product. If you have any questions don’t be hesitate to contact our support team
Step 1
Before sending anything back, you must secure a return authorization number. You can call us at our toll-free number or you can email us your Issue at return@maxmindheadsets.com. After securing an RMA you must act on it quickly as it expires in 10 days.
Step 2
While returning the product back, please don’t miss out on things. Make sure that you include everything that came with the original packaging .Failure to do so will get your return request rejected. Also, know that you have to pay for the Shipping.
Step 3
With the return Packaging, you have to attach your RA number outside the box and place the receipt inside the box. please make sure that you don’t have to write the RA number outside the box and the details on the invoice should be legible.
Step 4
Now you have done your Part and it is up to the Maxmindheadsets.com for the approval and the rejection of your return request. Now what you just have to do is wait. NOTE ** Except for special order items and accessories from Plantronics, Jabra, Polycom and EnGenius (batteries, ear cushions, and headbands, Adapters, etc. ). These are non-returnable, non-refundable, not-exchangeable**.
Before sending any product back to Maxmindheadsets you must first secure a return authorization number. You may call us at our toll free number and explain your situation to one of our representative and they will assist you with your return or you may email your inquiry to return@maxmindheadsets.com and the representative will send you the RA number via email. Maxmindheadsets give you 30 days from the date of purchase to secure a return authorization number. RA number will expire in 10 days.
NOTE!
If the item number has been discontinued or the Manufacturer has abandoned the production then RMA (Return No.) could not be issued
With maxmindheadsets 30-day money back guarantee, you never have to feel locked into your purchase. We want to make sure that your headset needs are met and that all item you Purchase meet your expectations.